Effective date: 2026/29/10
Welcome to Tajaone Enterprise. These Terms govern access to and use of our websites, software, and related services.
Tajaone Enterprise develops digital solutions for restaurant management and delivery operations, including Chakula ERP and Tajaone Rider.
The availability and functionality of each service may vary depending on the product, subscription, and applicable service arrangements.
Users agree to use our services lawfully and responsibly. Users must not attempt to gain unauthorized access, interfere with system security, misuse another person's information, or disrupt the operation of our services.
Where an account is required, users are responsible for providing accurate information, maintaining the confidentiality of their credentials, and promptly reporting suspected unauthorized access.
Access may be restricted or suspended where reasonably necessary for security, legal compliance, or enforcement of these Terms.
Restaurants and delivery riders must use the relevant services in accordance with applicable agreements, operational instructions, and legal requirements.
Use of our software does not remove a user's responsibility to comply with applicable food safety, consumer protection, employment, road safety, and other relevant laws.
We aim to maintain reliable services but cannot guarantee uninterrupted availability. We may maintain, update, or modify our software when reasonably necessary.
Our handling of personal information is described in our Privacy Policy and any additional notices applicable to a specific service.
Unless otherwise stated, our software, branding, website content, and associated materials are owned by or licensed to the relevant rights holder. They may not be copied, redistributed, or used without authorization except as permitted by law.
Nothing in these Terms excludes any liability or legal right that cannot lawfully be excluded or limited.
The applicable responsibilities of Tajaone Enterprise, restaurants, riders, and other users depend on the relevant service and agreement.
We may update these Terms as our services develop. Updated Terms will be published on this page with their effective date.
For questions about these Terms, contact:
Tajaone Enterprise
Nairobi, Kenya
Email: felixokiya10@gmail.com